Packaging and Delivery
Waybill Reference Number
The print the waybill tag found in the Sales Summary tab under the Sales selection
INSERT WAYBILL 9 DIGIT REFERENCE
How to Estimate the Weight of your Goods
Please note that the weight of the items in the table is an estimate and may vary, as the weight of product may vary depending on the manufacturer.
Parcel weight consists of:Product Weight + Packaging Weight(i.e. Box/Wrapping Material)
Make sure to include the weight of the packaging when listing the overall weight of your items!
How do I estimate the size of and weight of my package?
At MO Delivery we only allow for delivery up to 30kg per item
Please note that these rates may vary at the time of check out depending on the economic supply and regulatory taxes. The correct value of the delivery charges will be visible at check-out.
If the volumetric weight exceeds the actual weight of the package, the charges will be based on volumetric weight. Below is the format to calculate the volumetric weight
Rate Sheet(LKR)
Rs. 100 for each additional KG
Volumetric Weight
If the volumetric weight exceeds the actual weight of the package, the shipping charges will be based on volumetric weight.
Don’t worry, we will calculate this for you.
If your shipping item is larger than W12” x D9”x H14” (Inches) simply enter your shipping items dimensionswith packagingwhen uploading the item for sale and we will calculate the shipping cost for your buyer at the time of their check out.
For ease of understanding these volumetric dimensions, you can refer to a Large Keells/ Tote bag as a reference point
If your item is bigger than this, we recommend you enter a package size to avoid any inaccuracies when calculating shipping weight.
For your understanding, the volumetric weight is calculated using the followingformula =Height(cm) x Width(cm) x Depth(cm)/5,000
Example: (33cm x 25.4cm x 33.56cm)/5,000 = 5.63Kg (This will be considered as 6Kg)
However we will calculate this at the time of Buyer check out.
Inaccurate shipping weight and volume by seller
If there are any inaccuracies in the weight and volume of the shipped items, the difference will be borne by the seller. The added cost of the delivery will be deducted from the purchase value before debiting the final amount to the Seller.
Therefore it is in the interest of the seller to ensure that the weight and dimensions of the item for sale are correct when listing the item.
How to estimate the weight of your item being sold
Without using a weighing scale, simply use everyday items to estimate your parcel’s weight including its packaging.
You can compare the weight of your item with these everyday items in your house:
Packaging Guidelines:
We take the utmost care of your parcel from the point of collection up until delivery however, we may decline to transport an item should packaging be deemed poorly wrapped by our couriers.
To avoid the aforementioned inconvienence, please ensure:
- Bags and boxes are sealed with packing tape so that items do not fall out.
- Delicate and breakable items are wrapped in bubble wrap and placed securely in a box.
- It is the responsibility of the seller to ensure items are packed securely for transportation.
Please refer to ourShipping Guidelines & Policyfor more details on packaging, damages and ourreturn policy.